Frequently Asked Questions

Everything you need to know about shopping with Shop Elan.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items are final sale.

How do I find my correct size?

Each product page features a detailed size guide with measurements. If you are between sizes, we recommend sizing up for a more comfortable fit or checking the specific fabric stretch details.

Do you offer international shipping?

Yes, Shop Elan ships worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.

How can I track my package?

Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.